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Advisory/Architect/Operating Model & Policy

Architect · Governance

Decide who owns what, and write it down.

In most growing companies the security program lives in one person's head: who accepts a risk, who approves an exception, who owns a control. It works until that person is on leave, or leaves. We design the operating model, the roles, decision rights, and governance, and the policy framework that holds it together, so the program survives a departure and stands up to a board.

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Scope agreed in writing before any work. No obligation.

Decision rights · RACIBoardCISOEngOwnerRisk acceptACIRExceptionsRACCControl ownIRRIReportingCAIRRoles · responsibilities · written down
Decision rights and RACIGovern function · NIST CSF 2.0Survives a departure

Three reasons to formalise the operating model.

01

A program in one person's head

Security decisions get made, but only one person knows how, and the documentation is whatever is in their inbox. You are one resignation away from losing the program's memory.

02

A board that wants oversight

Directors are now accountable for security and want a governance model they can see working: risk appetite, reporting, and decision rights, not a promise that it is handled.

03

Policies that do not hold together

You have policies, but they overlap, contradict, or were copied from a template and never owned. You need a coherent framework people actually follow, not a binder no one reads.

The method

How the operating model is designed.

01

Roles, responsibilities, and decision rights, defined

We set out who owns what and who decides what: risk acceptance, exception approval, control ownership, captured as decision rights and a RACI rather than left to convention. The test is whether a new hire could read it and know who to ask.

02

Governance on the Govern function

Risk strategy, oversight, and board reporting are designed against NIST CSF 2.0's Govern function, now a function in its own right, so leadership accountability is structured rather than improvised. This is the layer regulators and boards increasingly ask to see.

03

A policy framework that coheres

Policies and standards are designed as a framework, with a clear hierarchy and ownership, so they reinforce rather than contradict each other and each has someone accountable for keeping it current.

04

Built to outlast the people

The whole point is durability: the decisions are written down so the program does not depend on any individual remembering how it works. Continuity becomes structural, not heroic.

What you are commissioning

The engagement, as a term sheet.

One named engagement from the Architect track backs this page. Scope is sized to your organisation and agreed in writing before any work begins.

Architect track·Typically 3–5 weeks

Operating Model and Policy Framework

Decide who owns what, and write it down.

Best for programs that live in one person's head today.

Includes

  • Roles, responsibilities, and decision rights defined
  • Risk strategy, oversight, and board reporting on NIST CSF 2.0's Govern function
  • A policy and standards framework that holds together
  • Governance that survives a departure

Deliverables

Operating modelPolicy and standards setDecision rights and RACI

Why it matters now

Governance is the function regulators added on purpose.

The shift of governance into a first-class function is not cosmetic; it is where accountability now sits.

  • 1NIST CSF 2.0 made Govern a function in its own right
  • 2APRA CPS 234 and CPS 230 put named accountability on the board
  • 3ISO 27001's management-system clauses expect defined roles and oversight

Questions

What teams ask about this engagement.

Is this just writing policies?

No. Policies are the visible output; the substance is the operating model underneath, who owns what and who decides what. A stack of well-written policies with no ownership or decision rights behind them is exactly the failure mode this engagement exists to fix.

We have policies already. Do you replace them?

Usually we rationalise rather than replace. We assess what you have, fix the gaps, overlaps, and contradictions, establish ownership, and structure them into a coherent framework. Sound policy work is kept; it is the incoherence that gets removed.

What is the Govern function, and why does it matter?

In NIST CSF 2.0, Govern is a function in its own right, covering risk strategy, roles, policy, and oversight. Boards and regulators increasingly expect to see it operating, so designing against it means your governance speaks the language they now use.

How does this help with APRA or ISO 27001?

Both expect defined roles, accountability, and oversight: APRA CPS 234 makes the board ultimately responsible, and ISO 27001's management-system clauses require it. The operating model gives you exactly that structure, evidenced, so it serves the obligation rather than sitting beside it.

What do we walk away with?

An operating model, a policy and standards set, and a decision-rights and RACI map, so the program has a defined structure a new leader could pick up and a board could review.

AlvorAdvisory

Scope it before you commit to it.

One conversation, then the scope and the price in writing. Your enquiry arrives already marked for operating model & policy.

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